--- title: Why doesn't my Facebook fan page appear in the Soprism platform when I want to import it? description: ๐Ÿ‘‰ If you're reading this, it's because you tried to profile your Facebook fan page but couldn't find it in the suggestion list, right? Let's solve it together! ย  ๐Ÿ‘‰ After checking that you have the r --- [Skip to content](https://help.audiense.com/en/soprism/where-in-the-platform-2#main-content) English Show submenu for translations ![logo-soprism-color-1](https://help.audiense.com/hubfs/logo-soprism-color-1.svg) Open main navigation Close main navigation - English Show submenu for translations - - [Contact us](https://help.audiense.com/en/soprism/kb-tickets/new) [Contact us](https://help.audiense.com/en/soprism/kb-tickets/new?hsLang=en) Soprism by Audiense knowledge base - There are no suggestions because the search field is empty. 1. [Soprism Knowledge Base](https://help.audiense.com/en/soprism?hsLang=en) 2. [FAQs](https://help.audiense.com/en/soprism/faqs?hsLang=en) 3. [Audiences creation](https://help.audiense.com/en/soprism/faqs?hsLang=en#audiences-creation) # Why doesn't my Facebook fan page appear in the Soprism platform when I want to import it? [![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio7142784854f0a6299b1370f763717b740facebook+fan+page-1.png)](https://downloads.intercomcdn.com/i/o/714278485/4f0a6299b1370f763717b740/facebook+fan+page.png?expires=1738759500&signature=542c084247c63fdf64353f6348af7f67f0789402e3ab81eaf137793997ed5cb8&req=cyEjFM52mYlaFb4f3HP0gDGy6An0qn93FrXNTTfTIiIysi6bC9j6MIh5mPHw%0AdjJEsnWOrTxY52c7hQ%3D%3D%0A) ๐Ÿ‘‰ If you're reading this, it's because you tried to **profile your Facebook fan page but couldn't find it in the suggestion list**, right? Let's solve it together! [![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio6335661145f79e74769ad0178d0669052ezgif.com-gif-maker+(5)-1.gif)](https://downloads.intercomcdn.com/i/o/633566114/5f79e74769ad0178d0669052/ezgif.com-gif-maker+%285%29.gif?expires=1738759500&signature=f25bb76d995db01532800f9909ff3450384b37456a9e9cfaa428c19828bb5b4f&req=ciMkE894nIBbFb4f3HP0gFga4eq4ZaFfn9dnyn6MZT84sJitqt0fZmNlCyop%0A0VaC8ZLbwNcl2nyKVw%3D%3D%0A) ย  **๐Ÿ‘‰ After checking that you have the required access to profile a Facebook fan page**, follow the steps below: | Go to โ€œmy profileโ€ area Click on "connect your Facebook account" (even if it is already green) A Meta window appears, click on "Edit settings" | [![](https://downloads.intercomcdn.com/i/o/633589550/5e89fb0df4196dc1e09b4f3c/Screen+Shot+2022-12-12+at+4.04.13+PM.png?expires=1738759500&signature=d9293fed131c8e8b1b538e39ad7929bdaa112c4590b3099d15b867ae1f5cafde&req=ciMkE8F3mIRfFb4f3HP0gNLZqC3xU35TYiIPq%2BjGGXzoeZRL1Tt5zG7veUnN%0AdqM%3D%0A)](https://downloads.intercomcdn.com/i/o/633589550/5e89fb0df4196dc1e09b4f3c/Screen+Shot+2022-12-12+at+4.04.13+PM.png?expires=1738759500&signature=d9293fed131c8e8b1b538e39ad7929bdaa112c4590b3099d15b867ae1f5cafde&req=ciMkE8F3mIRfFb4f3HP0gNLZqC3xU35TYiIPq%2BjGGXzoeZRL1Tt5zG7veUnN%0AdqM%3D%0A) | | --- | --- | | You have all the Facebook fan pages you can access. Select the one you want to profile. | [![](https://downloads.intercomcdn.com/i/o/633589851/309f744432eae3ef6c6d2fe7/Screen+Shot+2022-12-12+at+4.04.30+PM.png?expires=1738759500&signature=3cfca959053b8bf2bc3bd841e186a0456f7bc4872462b2df89a75df2f71e3b37&req=ciMkE8F3lYReFb4f3HP0gB%2FvNSNcHn9IOAyLFzbu3fjwvuKd85mcqyVZtEX2%0AjeQ%3D%0A)](https://downloads.intercomcdn.com/i/o/633589851/309f744432eae3ef6c6d2fe7/Screen+Shot+2022-12-12+at+4.04.30+PM.png?expires=1738759500&signature=3cfca959053b8bf2bc3bd841e186a0456f7bc4872462b2df89a75df2f71e3b37&req=ciMkE8F3lYReFb4f3HP0gB%2FvNSNcHn9IOAyLFzbu3fjwvuKd85mcqyVZtEX2%0AjeQ%3D%0A) | | Check the boxes and follow the Meta steps until the end. | [![](https://downloads.intercomcdn.com/i/o/633590161/c9e75e1db0561106b45d3bce/Screen+Shot+2022-12-12+at+4.04.43+PM.png?expires=1738759500&signature=5a4d6049353b80ef8a78f2c8045b7c4f7d38e74935adea37e3882095dbf869cd&req=ciMkE8B%2BnIdeFb4f3HP0gD9PLAyk8gKSV3GuErETHe22FaFY70toG9WhGBjO%0AzsA%3D%0A)](https://downloads.intercomcdn.com/i/o/633590161/c9e75e1db0561106b45d3bce/Screen+Shot+2022-12-12+at+4.04.43+PM.png?expires=1738759500&signature=5a4d6049353b80ef8a78f2c8045b7c4f7d38e74935adea37e3882095dbf869cd&req=ciMkE8B%2BnIdeFb4f3HP0gD9PLAyk8gKSV3GuErETHe22FaFY70toG9WhGBjO%0AzsA%3D%0A)[![](https://downloads.intercomcdn.com/i/o/633591312/99fba144270d03efc08ec36f/Screen+Shot+2022-12-12+at+4.05.12+PM.png?expires=1738759500&signature=fc5bea3ee91f20dc9fce894944d61a988eaf0d0603fabacba7e66645fca7f5e3&req=ciMkE8B%2FnoBdFb4f3HP0gG%2BqApTG3s8knfdUyhGl8GbhuoB%2B4CQSvCP88Qr2%0AQA0%3D%0A)](https://downloads.intercomcdn.com/i/o/633591312/99fba144270d03efc08ec36f/Screen+Shot+2022-12-12+at+4.05.12+PM.png?expires=1738759500&signature=fc5bea3ee91f20dc9fce894944d61a988eaf0d0603fabacba7e66645fca7f5e3&req=ciMkE8B%2FnoBdFb4f3HP0gG%2BqApTG3s8knfdUyhGl8GbhuoB%2B4CQSvCP88Qr2%0AQA0%3D%0A) | | If you go back to the audience creation part, you have access to the audiences that did not appear before. | [![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio6335929901d9a940db6f6862fa3008100Screen+Shot+2022-12-12+at+4.05.44+PM-1.png)](https://downloads.intercomcdn.com/i/o/633592990/1d9a940db6f6862fa3008100/Screen+Shot+2022-12-12+at+4.05.44+PM.png?expires=1738759500&signature=f16a6660f0b1148ac3137f72e6785ffd48d226268db684041121b3a784b2dcf6&req=ciMkE8B8lIhfFb4f3HP0gBXBNQhyCiMpehZxq0RUDfSGOGyjtR88%2B7oUHWl3%0AbMA%3D%0A) | - ย  ย  ย  Now, all you have to do is **launch your profiling from a Facebook fan page** ๐Ÿš€ - [Access & Account Setup](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en#main-content) - [Access needed](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en#access-needed) - [Soprism Account Setup](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en#soprism-account-setup) - [Soprism Report Creation](https://help.audiense.com/en/soprism/soprism-report-creation?hsLang=en) - [Soprism Report Results](https://help.audiense.com/en/soprism/soprism-report-results?hsLang=en) - [Specific Useful Features](https://help.audiense.com/en/soprism/specific-useful-features?hsLang=en) - [Meta Understanding](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#main-content) - [Meta Ecosystem](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#meta-ecosystem) - [Custom Audiences](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#custom-audiences) - [Lookalike Audiences](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#lookalike-audiences) - [Facebook Fan pages](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#facebook-fan-pages) - [FAQs](https://help.audiense.com/en/soprism/faqs?hsLang=en#main-content) - [Account set up](https://help.audiense.com/en/soprism/faqs?hsLang=en#account-set-up) - [Audiences creation](https://help.audiense.com/en/soprism/faqs?hsLang=en#audiences-creation) - [Soprism platform](https://help.audiense.com/en/soprism/faqs?hsLang=en#soprism-platform) [![logo-audiense-product-description-discovery](https://help.audiense.com/hs-fs/hubfs/logo-audiense-product-description-discovery.png?width=135&height=40&name=logo-audiense-product-description-discovery.png "logo-audiense-product-description-discovery")](https://www.audiense.com) www.audiense.com Help Center Copyright ยฉ 2026, Audiense