Setting up your Opt-in Twitter Chatbot

 

 

Before you begin please ensure that your Twitter account settings are set to “Receive Direct Messages from Anyone”. Follow the instructions on how to do this below:

  1. Go to 'More' to head into your 'Settings & Privacy' on Twitter
  2. Select the tab ‘Privacy and Safety’’ https://twitter.com/settings/safety
  3. Select 'Direct Messages'
  4. Scroll down and check 'Allow message requests from everyone'

 You are able to find your Experience by going to the Engagement tab at the top of the main dashboard and selecting Twitter Chatbots.

 

 

Setting up your Audiense Chatbot

Select 'Opt-in chatbot'

 

Select the Twitter you'd like to set the experience up in (note - you will need to authenticate this Twitter account in the Audiense platform - please see how here). Once done press 'Next'.

 

Write a welcome message that people will see when they access their message area. (example below) Press 'Next' when happy with this message. 

 

Example of what this message  would look like in Twitter

Opt in: You will then need to name your 'opt-in' Button. Give it a description, and write a Confirmation Message (see below for an example). Then Press Next

 

Here You are able to see the button and button description:

And an example of a confirmation message:

 

Opt-out: 

You will then need to name your 'opt-out' Button, Give it a description, and write a Confirmation Message (that they have opted out). See below for an example. And when finished  press 'Next'.

 

Here you are able to see the button and button description:

 

And an example of a confirmation message:

 

Finally press 'Launch' to launch your experience.