FAQs

Find answers to common questions and explore Demand Intelligence in greater detail.

• Contact Support
• Demand Intelligence Glossary of terms
• What is an Entity?
• What is the Demand Score?
• What happens if an entity doesn’t have a handle for a platform?
• What if an entity has a handle but no data was provided?
• What if an entity has a handle but is a private account?
• When will the entities I requested be available?
• Will I receive a report for requested entities?
• How often is the data updated?
• When is fresh data available?
• How is the Weighted Total different from Global?
• What’s the difference between each ranking category?
• Is it possible to see results for other countries apart from the 20 available?
• I need more reports, what can I do?
• Is there any demographic data available?
• I need more entity allowance. What can I do?
• How can I gain deeper insights into my audience?
• What is the Engagement Rate and how is it calculated?