---
title: Check if Ad account is connected to the Soprism platform
description: In order to find your audiences hosted in your Meta Business account and import them into the platform, you must ensure that your ads account is properly connected to Soprism. To check if your account
---

[Skip to content](https://help.audiense.com/en/soprism/step-by-step-3#main-content)

English

Show submenu for translations

<https://help.audiense.com/en/soprism/kb-tickets/new?hsLang=en>

![logo-soprism-color-1](https://help.audiense.com/hubfs/logo-soprism-color-1.svg)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- <https://help.audiense.com/en/soprism/kb-tickets/new>
- [Contact us](https://help.audiense.com/en/soprism/kb-tickets/new)

[Contact us](https://help.audiense.com/en/soprism/kb-tickets/new?hsLang=en)

 Soprism by Audiense knowledge base

- There are no suggestions because the search field is empty.

1. [Soprism Knowledge Base](https://help.audiense.com/en/soprism?hsLang=en)
2. [Access & Account Setup](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en)
3. [Soprism Account Setup](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en#soprism-account-setup)

# Check if Ad account is connected to the Soprism platform

In order to find your audiences hosted in your Meta Business account and import them into the platform, you must ensure that your ads account is properly connected to Soprism.

To check if your account is connected, go to “my profile” in your SOPRISM dashboard and check if your ad account is well connected.   
​  
👉 **Make sure is the same account where your audiences are located.**

 

| Connect to your SOPRISM dashboard and go to “my profile” area Select “manage an ad account” | [![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio62062934552c660aab26ed1f121cfbeb6Screen+Shot+2022-11-21+at+3.11.24+PM-1.png)](https://downloads.intercomcdn.com/i/o/620629345/52c660aab26ed1f121cfbeb6/Screen+Shot+2022-11-21+at+3.11.24+PM.png?expires=1738759500&signature=9eba40fc360b7f69a19201fbe0e47586cab021a7e3f5480c444fd7ec1511db63&req=ciInEMt3noVaFb4f3HP0gOmizRE04oDrTegQuHnKOUmp9jtKVUciGio0Wff2%0ARAHns9HgAEj2pD9XTg%3D%3D%0A) |
| --- | --- |
| Check if your ad account is well connected to SOPRISM | [![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio620629506def53d86dad77f838b8dfd7aScreen+Shot+2022-11-21+at+3.12.09+PM-1.png)](https://downloads.intercomcdn.com/i/o/620629506/def53d86dad77f838b8dfd7a/Screen+Shot+2022-11-21+at+3.12.09+PM.png?expires=1738759500&signature=cbe044f5e1014794d33e87da32d542b134aa84131309554aebf14a3babfecf02&req=ciInEMt3mIFZFb4f3HP0gJ7CrZ0txpR0fKBFRadi1H3jjTZjwAlKzqSHYf%2Bi%0A0r8eVCUN112jadrtWA%3D%3D%0A) |

 

- [Access & Account Setup](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en#main-content)
  
  
  
  
  
    - [Access needed](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en#access-needed)
    - [Soprism Account Setup](https://help.audiense.com/en/soprism/access-account-setup?hsLang=en#soprism-account-setup)
- [Soprism Report Creation](https://help.audiense.com/en/soprism/soprism-report-creation?hsLang=en)
- [Soprism Report Results](https://help.audiense.com/en/soprism/soprism-report-results?hsLang=en)
- [Specific Useful Features](https://help.audiense.com/en/soprism/specific-useful-features?hsLang=en)
- [Meta Understanding](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#main-content)
  
  
  
  
  
    - [Meta Ecosystem](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#meta-ecosystem)
    - [Custom Audiences](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#custom-audiences)
    - [Lookalike Audiences](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#lookalike-audiences)
    - [Facebook Fan pages](https://help.audiense.com/en/soprism/meta-understanding?hsLang=en#facebook-fan-pages)
- [FAQs](https://help.audiense.com/en/soprism/faqs?hsLang=en#main-content)
  
  
  
  
  
    - [Account set up](https://help.audiense.com/en/soprism/faqs?hsLang=en#account-set-up)
    - [Audiences creation](https://help.audiense.com/en/soprism/faqs?hsLang=en#audiences-creation)
    - [Soprism platform](https://help.audiense.com/en/soprism/faqs?hsLang=en#soprism-platform)

[![logo-audiense-product-description-discovery](https://help.audiense.com/hs-fs/hubfs/logo-audiense-product-description-discovery.png?width=135&height=40&name=logo-audiense-product-description-discovery.png "logo-audiense-product-description-discovery")](https://www.audiense.com)

www.audiense.com Help Center

Copyright © 2026, Audiense