--- title: Mute function in Connect description: Control who you interact with and what you see in your timeline using the mute function.   Note: Users with a Free plan do not have access to this function. Users with a Twitter Marketing plan or an A --- [Skip to content](https://help.audiense.com/knowledge/block-and-mute#main-content) - [English](https://help.audiense.com/knowledge/block-and-mute) - [Español](https://help.audiense.com/es/knowledge/bloquear-y-silenciar) English Show submenu for translations ![logo-insights-color](https://help.audiense.com/hs-fs/hubfs/logo-insights-color.png?width=113&height=30&name=logo-insights-color.png) Open main navigation Close main navigation - - [English](https://help.audiense.com/knowledge/block-and-mute) - [Español](https://help.audiense.com/es/knowledge/bloquear-y-silenciar) English Show submenu for translations - - [Contact us](https://help.audiense.com/knowledge/kb-tickets/new) [Contact us](https://help.audiense.com/knowledge/kb-tickets/new?hsLang=en) Insights by Audiense knowledge base - There are no suggestions because the search field is empty. 1. [Insights & Connect Knowledge Base](https://help.audiense.com/knowledge?hsLang=en) 2. [Audiense Connect](https://help.audiense.com/knowledge/audiense-connect?hsLang=en) 3. [Audiences](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#audiences) # Mute function in Connect Control who you interact with and what you see in your timeline using the **mute** function.   **Note: **Users with a **Free** plan do not have access to this function. Users with a **Twitter Marketing** plan oran **Audience Insights** plan will have access.   There are two ways to control how you interact: - **Unfollow** – The easiest and most dramatic action you can take. - **Mute** – The least ‘brutal’ of the three actions. Muted users are not notified about the mute and have no way to see they are muted. You don’t see a muted user’s Tweets in your timeline but you still receive notifications if they mention or DM you. A muted user can still like, reply to and Retweet your Tweets. Mute accounts whose Tweets you don’t want to see, maybe friends who Tweet too frequently but it would be impolite to unfollow them. Please note: you used to be able to block, however this has now been deprecated due to new X rules and adjustments on our side.   **Mute one individual user** There are two options: - Mouseover each individual **user card** on the **community wall** and click the **more** drop-down menu and select **mute** or **unmute**. ![Screenshot 2024-04-23 at 14.10.03](https://help.audiense.com/hs-fs/hubfs/Screenshot%202024-04-23%20at%2014.10.03.png?width=228&height=341&name=Screenshot%202024-04-23%20at%2014.10.03.png) - Click the **username** of each individual **user card** on the **community wall** to open the **actions** **menu** on the emerging **user details sidebar** and select **block** or **mute**. It’s **not possible** to **unblock** or **unmute** from the sidebar. ![Screenshot 2024-04-23 at 11.20.29](https://help.audiense.com/hs-fs/hubfs/Screenshot%202024-04-23%20at%2011.20.29.png?width=258&height=266&name=Screenshot%202024-04-23%20at%2011.20.29.png) **Mute multiple users** Use the **selected** drop-up menu on the **community bottom bar**. ![Screenshot 2024-04-23 at 14.11.38](https://help.audiense.com/hs-fs/hubfs/Screenshot%202024-04-23%20at%2014.11.38.png?width=241&height=572&name=Screenshot%202024-04-23%20at%2014.11.38.png)   **1.** First **select the desired users** on the **community wall**, either: - Use the checkbox in the top right corner to select **individually**. - Click and drag a box over **multiple users**. - Use the **select all** button on the **selected** drop-up menu. You’ll see the **number of users you have selected** in the parenthesis on the selected button, e.g. “selected (7)”: ![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/help.audiense.comhcarticle_attachments360011251051mceclip3-1.png) Remember that you can only select users on a page-by-page basis, i.e. if you change page the number of selected returns to its default value (0). However, you can **change the number of user cards per page** in **settings**.   **2.** Click the option you want to carry out from the **selected** drop-up menu, either: - **Mute** - **Unmute**. **3.** You will be asked for **confirmation**. If you don’t want the confirmation panel to repeat then check the box marked **do not ask again**. 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