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Knowledge Base

How-to's & FAQs

How-to's & FAQs

Deeper dives into the platform functionality and FAQs

Audiense Insights How-to's

Onboarding Guides for Free Users

Solutions offered in Audiense Insights

How to update the content tab

How do I use Personality Insights Tab?

How can I export Insights report data?

Tool hack - what to do if your Insights report fails

How do I create an intelligence report based on users identified on my social listening tool?

Create an Insights report based on a monitoring

How to use the Audience Library feature when defining your audience in Profile attributes

Baseline selector of Insights reports

How to add extra segments to your Interconnectivity Insights report

Uploading audiences between Connect and Insights

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Audiense Insights FAQs

FAQ: AI generated segment names

What’s the difference between Filtering and Segmenting an audience?

Why does the follower count in an Insights report not match the Twitter profile?

How does Audiense find Influencer social profiles?

Why did my report fail?

Why are the segments so small in my Insights Intelligence Report?

Understanding the data behind the Socioeconomics tab

Data Sources: where does Audiense extract insights from?

Is there an Audiense Referral Program I can join?

What is the content creators filter in Influencers & Brands tab?

Macro and Micro Influencers

What does order by Uniqueness or Affinity mean in Influencers & Brands tab?

FAQ: How does Audiense categorize influencers by Affinity, and how do they fall within the categories?

Why can't I run an insights followers' report for an X account that protects its posts?

FAQ: Why isn’t the influencer affinity 100%?

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Audiense Connect How-to's

How do I analyse my competitor's community?

How can I create an audience of people who use a specific hashtag or keyword?

How do I export data in Audiense?

Analyse the community of a Twitter Profile

How to see if those who interacted with your campaigns are following you?

How can I create an audience interested in a Topic? (Example: Fashion)

How to view the desktop version of Audiense in iOS Safari

How can I identify my brand's audience?

How to identify potential bots in your Audience?

How to Analyse a Competitor

How to upload a Twitter list and other sources to analyze?

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Audiense Connect FAQs

How has the platform changed to ensure we are GDPR compliant?

What are Social contacts?

What do you mean by synchronisation?

Re-establish Twitter Connection

Re-establish Audiense Connection

What is the difference between following and followers?

How many people can I follow a day on Twitter?

How long does the Best Time To Tweet (BTTT) report take?

Which time zone does Audiense use to generate the Best Time to Tweet report?

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