How do I create an intelligence report based on users identified on my social listening tool?


You can integrate your social listening tool with Audiense to send your listening export straight to the Insights dashboard, at a click of a button. However, if you haven’t done this yet, there is also a manual method to upload your audience to Audiense Insights and run an Intelligence report.

First, you need to export your authors of the conversation (filter by Twitter - you will get an export with many columns, including Twitter @authors and Twitter IDs - you only need one or the other)

From your social listening export, you should copy & paste your Twitter Authors (@handles) or Twitter IDs into a separate sheet and convert this to a TXT (text only file), but make sure there are no titles or any other data but these authors or ID numbers.

Follow these simple steps:

  1. Go to Create new report from your Insights dashboard
  2. Give your report a name
  3. Choose the type of audience, “Upload your audience”

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    1. Upload the TXT file 
      1. drag or upload your file by clicking on the arrow

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    2. Click Next
    3. Choose Segmentation type (Affinity or Interconnectivity)

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    4. Click Next to launch your report


    Easy to integrate data from other platforms and elevate it by having a better understanding of people who are talking about the topics relevant to your brand.


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