FAQ: New Affinities Segmentation (Beta version)

Why has the Affinity Segmentation method in Insights changed?

Our recent acquisition of Affinio has spurred us to elevate our Insights tool by integrating the finest features from both platforms. This enhancement is one of the ways we aim to consolidate key functionalities into a unified platform, and have therefore adopted the same algorithm and methodology as Affinio to segment audiences based on shared interests.

One of the main benefits of this enhancement is the freedom to select the number of clusters for segmentation, ranging from 2 to 20 and allowing for extra customization, which was one of the most requested features to be improved.

What is Affinities segmentation, and why is it different to Interconnections?

Our Affinities segmentation provides unsupervised clustering, which breaks users out into clusters based on their unbiased interest behaviors due to their following patterns. Individual users are grouped into a single best cluster based on the handles they choose to connect with, identifying their shared interests.

Once the algorithm detects a group of users with a pattern of following a handful of the same accounts, that group becomes the signal for a particular cluster.

Interconnections segmentation on the other hand is based on mutual relationships, clustering individuals based on "who knows who," i.e., how these individuals are interconnected. A much more granular look at the audience and the sub-communities that represent it.

Read our full Audience Segmentation article for more information.

How can I use the new Affinities segmentation?

  • This is in Beta and available to all Audiense Insights users.
  • You have the choice to switch back to the old Affinity segmentation for a limited period during the Beta phase if you wish to via the Beta Feature dashboard within your account.
  • Simply navigate to the segmentation selection step when creating an insights report.

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  • Select the Affinities segmentation option
  • Choose the desired number of clusters between 2 and 20, or go with the recommended amount (6).

Considerations during the Beta phase:

  • This new Affinities segmentation option will be enabled for all users during the Beta phase for all type of reports and audiences.
  • You have the choice to switch back to our old Affinity segmentation if you so wish to (limited time only). You can learn more about our Beta Feature dashboard here.
  • Your old Affinity reports will still be available in your dashboard report list, but you will notice the labelling will be different, with Affinity (purple) and Affinities (light blue) for this new enhanced version.

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  • Upon final release, this enhanced segmentation will replace the current Affinity segmentation.
  • Option to Choose the Number of Clusters: During the Beta phase, the default cluster recommendations will be set to 6, but you can choose from 2-20 clusters.We are working on implementing custom recommendations based on audience characteristics to further optimize segmentation upon final release.

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  • Affinities segmentation will be available in the Audiense Public API upon the final release.
  • We value your opinion to improve our product: If you would like to provide feedback on your experience, please email productrequest@audiense.com or use our Product Portal to leave your comments.