--- title: First Steps in Audiense Connect description:   Audiense Connect is a large application which may appear complicated at first, so before getting started we recommend that you read this post and the homepage, dashboard and community wall posts to --- [Skip to content](https://help.audiense.com/knowledge/first-steps#main-content) - [English](https://help.audiense.com/knowledge/first-steps) - [Español](https://help.audiense.com/es/knowledge/primeros-pasos-en-audiense-connect) English Show submenu for translations ![logo-insights-color](https://help.audiense.com/hs-fs/hubfs/logo-insights-color.png?width=113&height=30&name=logo-insights-color.png) Open main navigation Close main navigation - - [English](https://help.audiense.com/knowledge/first-steps) - [Español](https://help.audiense.com/es/knowledge/primeros-pasos-en-audiense-connect) English Show submenu for translations - - [Contact us](https://help.audiense.com/knowledge/kb-tickets/new) [Contact us](https://help.audiense.com/knowledge/kb-tickets/new?hsLang=en) Insights by Audiense knowledge base - There are no suggestions because the search field is empty. 1. [Insights & Connect Knowledge Base](https://help.audiense.com/knowledge?hsLang=en) 2. [Audiense Connect](https://help.audiense.com/knowledge/audiense-connect?hsLang=en) 3. [Basic Navigation](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#basic-navigation) # First Steps in Audiense Connect   **Audiense** **Connect** is a large application which may appear complicated at first, so before getting started we recommend that you read this post and the **[homepage](https://help.audiense.com/knowledge/homepage?hsLang=en)**, **[dashboard](https://help.audiense.com/knowledge/dashboard-1?hsLang=en)** and **[community wall](https://help.audiense.com/knowledge/community-wall?hsLang=en)** posts to get an overview of the basics of **Audiense**. Many functions and tools within the app have a **green icon** to the right of the name which you can click to go directly to the relevant post in this **user guide** to see how to use that tool, e.g. ![](https://help.audiense.com/hs-fs/hubfs/Screenshot%202022-02-01%20at%2018-56-14-png.png?width=382&name=Screenshot%202022-02-01%20at%2018-56-14-png.png)    There are three main areas in **Audiense Connect**: the **[homepage](https://help.audiense.com/knowledge/homepage?hsLang=en)**, the **[dashboard](https://help.audiense.com/knowledge/dashboard-1?hsLang=en)** and the **[community wall (view)](https://help.audiense.com/knowledge/community-wall?hsLang=en)**. ### **Homepage** **![](https://help.audiense.com/hubfs/Screenshot%202022-02-01%20at%2018-57-30-png.png)**   When you open **Audiense** for the first time, the first thing you see is the **homepage**. To return to the homepage at any time, click the Audiense logo or name  on the **top menu bar**: ![](https://help.audiense.com/hs-fs/hubfs/Screenshot%202022-02-01%20at%2012-35-04-png-1.png?width=688&name=Screenshot%202022-02-01%20at%2012-35-04-png-1.png)   On the **homepage** you can see your **owned account panel**. See here how to **[add more accounts and sources](https://help.audiense.com/knowledge/accounts-and-sources?hsLang=en)** as you progress with Audiense. ![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/help.audiense.comhcarticle_attachments360008427352mceclip4-1.png)   If you have just registered with **Audiense**, you won’t find the history of your account because we can only store data from the time of registration. From that time, you will see the history from the day you registered to the present day. ### **Dashboard** ### **![](https://help.audiense.com/hubfs/Screenshot%202022-02-01%20at%2019-01-51-png.png)**   To access the **[dashboard](https://help.audiense.com/knowledge/dashboard-1?hsLang=en)**: - Click the **top half of your account panel (Name/Logo)** ![](https://help.audiense.com/hs-fs/hubfs/Screenshot%202022-02-01%20at%2019-07-29-png.png?width=217&name=Screenshot%202022-02-01%20at%2019-07-29-png.png) On the dashboard you can see an overview of your Twitter account in the form of **panels** and **widgets**. The data on these panels and widgets is based on the latest **[synchronisation](https://help.audiense.com/knowledge/synchronisation?hsLang=en)**, which occurs **automatically every 24 hours**, although you can change the time span of the data displayed using the period drop-down menu. You can easily visualize the growth of your Twitter community after each update. The principal widgets are **community insights** and **engagement stats,** but you should read the [**dashboard**](https://help.audiense.com/knowledge/dashboard-1?hsLang=en) post for more details (if you haven't already). The widgets are interactive, and you can click on them for more info, click and drag to zoom, etc. You can also **[save a filter](https://help.audiense.com/knowledge/save-filter-custom-widget?hsLang=en)** and create a **[custom widget](https://help.audiense.com/knowledge/save-filter-custom-widget?hsLang=en)** to show on the **dashboard**. ### **Community** **You will notice we call this either Community Wall or Community view! ** Your **community (wall)** are your followers (or those of any authenticated accounts) and **community view** is basically the below image (tiles with members), but this term can also reference the members in an audience that you have built and accessing through Connect) ![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/help.audiense.comhcarticle_attachments360008465911mceclip7-1.png)   To access the **[community](https://help.audiense.com/knowledge/community-wall?hsLang=en)**: - Click on the **bottom half of your account panel (number of followers)** ![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/help.audiense.comhcarticle_attachments360008466151mceclip8-1.png) - or click **my community** on the **top menu bar** ![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/help.audiense.comhcarticle_attachments360008428572mceclip9-1.png)   The **community view** is where you can see the users, in the form of **user cards**, of a community or an audience. The **[search/filter sidebar](https://help.audiense.com/knowledge/search/filter-sidebar?hsLang=en)** and the **[community bottom bar](https://help.audiense.com/knowledge/community-bottom-bar?hsLang=en)** are always active when viewing the community wall. Start to use the filters and searches to get a feel for how they function, and **[follow/unfollow](https://help.audiense.com/knowledge/follow-and-unfollow?hsLang=en)** users. Generate a **[Best Time to Tweet](https://help.audiense.com/knowledge/best-time-to-tweet-bttt?hsLang=en)** report to see when your followers or a specific audience are online, and **[export](https://help.audiense.com/knowledge/exports?hsLang=en)** a PDF to save to your computer. When you’re comfortable exploring and browsing your own community, try taking a look at a third-party account. To do this, **add it as a source**. Remember, if you have a free account you are limited to 100 000 [**social contacts**](https://help.audiense.com/knowledge/social-contacts?hsLang=en). If you add large accounts, you will quickly run out of space for any more of your own social contacts. However, you can delete these accounts from your dashboard to regain the social contacts.    ### **Tools** The diagnostic heart of **Audiense** are the tools which allow you to efficiently **target**, **analyse** and **engage** with a community. Access these tools from the **top menu bar**. ![](https://help.audiense.com/hubfs/Knowledge%20Base%20Import/help.audiense.comhcarticle_attachments360008428692mceclip10-1.png)   For a **brief description** of the use of each tool, see below: - **Audiences** – Add **sources** and bring into clear focus your target audience of clients, customers and influencers and define the right people to engage with. Use powerful **[search/filter functions](https://help.audiense.com/knowledge/search/filter-sidebar?hsLang=en)** that allow you to target your audience as individuals and deliver with precision. - **Analytics** – Generate powerful insights about your audience, their interests and interactions using powerful stats and ‘out of the box’ analytics functions to build the most effective communication strategy with the most relevant content. - **Reports** – Present your data to senior management with simple, visual layouts and easy-to-read graphics. Use Intersection reports, finding follower overlaps. ![Screenshot 2024-11-04 at 12.44.01](https://help.audiense.com/hs-fs/hubfs/Screenshot%202024-11-04%20at%2012.44.01.png?width=338&height=426&name=Screenshot%202024-11-04%20at%2012.44.01.png) - Use Tweet Binder integration for advanced X analytics & monitoring. Read more [here.](https://help.audiense.com/knowledge/create-a-monitoring-in-connect-with-tweet-binder?hsLang=en) **Note:** Be aware that many of these tools are **not available** if you are using the [**Free version**](https://buy.audiense.com/free/new) of **Audiense**.   - [Getting Started](https://help.audiense.com/knowledge/getting-started?hsLang=en#main-content) - [Getting started with Audiense Insights](https://help.audiense.com/knowledge/getting-started?hsLang=en#getting-started-with-audiense-insights) - [Getting started with Audiense Connect (Twitter Marketing Plan)](https://help.audiense.com/knowledge/getting-started?hsLang=en#getting-started-with-audiense-connect-twitter-marketing-plan) - [Audiense Insights](https://help.audiense.com/knowledge/audiense-insights?hsLang=en#main-content) - [Audience Intelligence Reports](https://help.audiense.com/knowledge/audiense-insights?hsLang=en#audience-intelligence-reports) - [Audiences: types and definitions](https://help.audiense.com/knowledge/audiense-insights?hsLang=en#audiences-types-and-definitions) - [How our customers use Audiense Insights](https://help.audiense.com/knowledge/audiense-insights?hsLang=en#how-our-customers-use-audiense-insights) - [Audiense Integrations](https://help.audiense.com/knowledge/audiense-insights?hsLang=en#audiense-integrations) - [Video Tutorials & Strategic Guides](https://help.audiense.com/knowledge/audiense-insights?hsLang=en#video-tutorials-strategic-guides) - [Audiense Connect](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#main-content) - [Basic Navigation](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#basic-navigation) - [Audiences](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#audiences) - [Analytics](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#analytics) - [Engagement](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#engagement) - [Audiense Monitoring](https://help.audiense.com/knowledge/audiense-connect?hsLang=en#audiense-monitoring) - [Understanding your Account](https://help.audiense.com/knowledge/understanding-your-account?hsLang=en#main-content) - [Feedback & Support](https://help.audiense.com/knowledge/understanding-your-account?hsLang=en#feedback-support) - [Audiense Insights](https://help.audiense.com/knowledge/understanding-your-account?hsLang=en#audiense-insights) - [Audiense Connect: Twitter Marketing](https://help.audiense.com/knowledge/understanding-your-account?hsLang=en#audiense-connect-twitter-marketing) - [Plans & Billing](https://help.audiense.com/knowledge/plans-billing?hsLang=en#main-content) - [Payments & Cancellations](https://help.audiense.com/knowledge/plans-billing?hsLang=en#payments-cancellations) - [Add-ons](https://help.audiense.com/knowledge/plans-billing?hsLang=en#add-ons) - [How-to's & FAQs](https://help.audiense.com/knowledge/how-tos-faqs?hsLang=en#main-content) - [Audiense Insights How-to's](https://help.audiense.com/knowledge/how-tos-faqs?hsLang=en#audiense-insights-how-tos) - [Audiense Insights FAQs](https://help.audiense.com/knowledge/how-tos-faqs?hsLang=en#audiense-insights-faqs) - [Audiense Connect How-to's](https://help.audiense.com/knowledge/how-tos-faqs?hsLang=en#audiense-connect-how-tos) - [Audiense Connect FAQs](https://help.audiense.com/knowledge/how-tos-faqs?hsLang=en#audiense-connect-faqs) [![logo-audiense-product-description-discovery](https://help.audiense.com/hs-fs/hubfs/logo-audiense-product-description-discovery.png?width=135&height=40&name=logo-audiense-product-description-discovery.png "logo-audiense-product-description-discovery")](https://audiense.com) Help Center Copyright © 2026, Audiense